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Support

We're here to help! If you have questions, need assistance, or want to provide feedback about Bank on It, please don't hesitate to reach out.

Contact Us

Email Support

For technical support, feature requests, or general inquiries, please contact us at:

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I create a goal?

Tap the "+" button on the home screen, enter your goal title, set your deadline, and let our AI generate your personalized task list.

How does partner collaboration work?

You can invite partners to collaborate on your goals. They'll be able to view your progress and help keep you accountable. Partners can view goals but cannot edit your tasks.

What happens if I miss my deadline?

If you don't complete all tasks by your deadline, you'll be prompted to make a donation to your chosen charitable organization. This accountability feature helps keep you motivated.

How do I change my donation amount?

You can set your donation amount in your profile settings. This amount will be used if you miss a goal deadline.

Is my payment information secure?

Yes! All payments are processed securely through Stripe. We never store your full payment card information on our servers.

How do I delete my account?

You can delete your account through the app settings. Contact us if you need assistance with account deletion.

Can I use the app without making donations?

Absolutely! You only make a donation if you set a goal and don't complete all tasks by your deadline. You can use the app for goal tracking and task management without any donations.

Report an Issue

If you encounter a bug or technical issue, please email us at Wyzemedialc@gmail.com with:

Feature Requests

We love hearing your ideas! Send us your feature requests at Wyzemedialc@gmail.com. We review all suggestions and consider them for future updates.

Feedback

Your feedback helps us improve Bank on It. Whether it's positive feedback or suggestions for improvement, we'd love to hear from you at Wyzemedialc@gmail.com.